Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of uniqistic.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***e –
Love it. Oversized so go a size smaller
E***a –
Nice jacket. Pleasant to the touch, looks decent.
E***a –
Kosuha cool, the size approached perfectly on my m, took M wanted an oversize!! Thin if that girls
H***r –
Looks exactly as it shown in the image
E***a –
On the growth of 160 and 42-44r came perfectly. The sleeves are just right. The jacket sits freely, as it should.
E***a –
The twist is well packed, went to Moscow for 3 weeks. Soft. without smell and any sticking threads, the only moment that is very thin, I was hoping. What will be thicker. But in general, it is happy, it looks good, the size of the oversize, so under it you can always put on a jacket, hoodie. Usually I wear 40-42 parameters 87-65-89, took S-came just right. Long chose s or M. I’m glad that I did not take m-it would look not an oversize, but just a big one, but under this one you can fit, but at the same time the sleeves the sleeves
Customer –
Sooo happy with my purchase, it’s the best thing I’ve ordered so far. Can’t recommend enough..
I***a –
There’s a little smell. But the jacket model is chic
Customer –
Love love love this jacket! No defects, no smell. I’m 165cm and I took M. L would also work for me, so if you like oversize don’t hesitate and take L, but I would say that M is perfect for me.
R***m –
Nice
S***s –
Great jacket. I have it in black already, my black one seems softer – but I’m hoping this one will get the same way with a few wears
E***n –
Looks very Nice on! I would have wanted it a bit more oversized so if youre a medium and u want it more oversized i woul go for a large. But otherwise its good for the price!
A***a –
Very fast delivery!! Beautiful color I love!
Customer –
Fast shipping. Well packaged. The jacket is wide as I wanted. 1m70, 60kg.
A***a –
Too big. It was 18 days, I usually wear s.
F***f –
The leather is good, for such a price is very even
Y***r –
I took M, oversize effect, everyone loves my jacket, light but super beautiful
V*** –
The jacket is great, came to Moscow in 10 days. Looks super, the label is pure Zara, only the name of the store is different. At the height of 188 The sleeves are not short, the jacket itself is also good length, on the girls below will generally be super.
L***a –
The size took S came up perfectly, the threads do not stick out, there is a smell but it’s nothing. I am very pleased (thank you very much) went 2 weeks to Finland
A***n –
Kurt cool, at first sight did not like, then changed her mind))) the smell is present
8***r –
Perfect Size S makes a small oversize effect that I love for 1.65m and 53kg
Customer –
At 44 ordered M. Sat perfectly
E***a –
Great jacket. I took the size M for height 172. Excellent village, but short sleeves. But I have short sleeves everywhere. Mom liked it, it’s long sleeves and it’s smaller than me. As a result, I took the jacket)) I’ll order more.
J***s –
I LOVE IT SO MUCH ITS SO COMFORTABLE! I’m in love. Plus it came in really really fast!
N***a –
At 168cm height and 58kg weight, L fits perfect if you want it oversized!