As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within six business days of your order feel free to follow up with us at [email protected]
We ship orders all over the world.
Flat Rate Shipping takes approximately 7 to 25 business days to reach destination countries. However, regional variations apply which are out of our control so we kindly ask our customers to be patient.
a) For USA, Canada, Australia customers, it takes about 10 to 20 business days.
b) For United Kingdom, France, Germany, Italy, Spain, and most other European Countries, it may take 10 to 25 business days.
c). For customers in South America, it may take 15 to 30 business days.
d). For all other countries, it may take 15 to 25 business days.